Emergency Service: 860-875-2332 info@skipswastewater.com


Here is a list of some of our customers’ most asked questions. If you do not see your question here, do not hesitate to reach out!

Frequently Asked Questions

Below are commonly asked questions at Skips Wastewater Services. If you know the category of your question, select one of the topics below. If you do not see your question listed, please call our main office at 860-875-2332.

    Pumping F.A.Q.s

Do I need to be there for the pumping service?

If your pumping is for regular maintenance, then no, you do not have to be home for service. If you are having a septic problem, we would prefer someone to be at the property to flush or run water to be sure your problem was resolved.

How do I know if I need a pumpout?

If you are already a customer, you will receive an email reminder from us when you are close to being due for service. If you are experiencing slow-draining, bubbling or gurgling in the toilets and if you back up into the house (usually into the basement), that is a sure sign you need to get the tank pumped.

Will there be odors while and/or after the septic pumping service?

There can be odors during and immediately after a pumping, but they should not last long. The odors are usually outside and will disperse a few hours after service.

What do I do if I think I need a new septic system?

Call us to perform a septic inspection or further evaluation (if one has not already been performed). There could be minor or major repairs needed, depending on the reason your system is malfunctioning. If a new system is needed, soil testing would be the first step at determining the cost and criteria for a new system. Give us a call and we can set that up, taking care of all necessary permits and CBYD inquiries.

How much does it cost to have my tank pumped?

Please call us for pricing, as it is based on the volume size of the tank; digging to access covers and if you have a filter.

How often should I pump out my tank?

Typically, every 1-3 years, but several factors should be considered when deciding how often your septic tank needs to be serviced. You must take into account the age of the system, the number of occupants in your home, the use of a garbage disposal, and the amount of laundry being done in the home. Every system is different. What is right for your system may not be right for your neighbor’s system.

    Inspection F.A.Q.s

When should I expect to receive my report?

Inspection reports are returned in 24 hours (oftentimes sooner!).

Do you use a camera to inspect the system?

Yes. At Skips, we use top-of-the-line fiber-optic cameras to inspect the components of the tank. Images from the inside of your system will be included in the report.

I'm buying my first home with a septic system. What can I expect?

First time with septic? No worries! Septic systems are quite easy to maintain. At the end of every septic inspection, the inspector will give an overview of how the system works, any issues found with the system at hand, and how to keep it properly functioning.

I need a repair after my inspection... now what?

If the inspector recommends a repair to the system, __________. Small repairs can often be completed a few days following the inspection. Larger repairs will require a quote_______.

    Installation F.A.Q.s

How much is a new system?

It varies widely depending upon what is needed for your household and water usage, but can run anywhere between $10,000 to $30,000.

Can I replace just one component of my septic system?

Yes. Just because one component of the system is failing does not mean that the whole system needs to be replaced. Oftentimes, Skips can replace a single component of a system in just one day. A septic inspector will be able to determine which components in the system are malfunctioning.

How long does a septic installation take?

On average, Skips completes a full system installation in 2-3 days. However, this varies based on the complexity and size of the job.

Can I stay at home during a septic system installation?

Yes, you can stay in the comfort of your own home during a septic installation. Skips Wastewater Services coordinates each job appropriately to limit the time frame that you should cease water use.

    General F.A.Q.s

How long does a septic system last?

The length of time that a septic system remains operational depends on many factors. On average, septic systems should last around 50 years. However, this number can increase or decrease based on how well the system is taken care of, environmental conditions, etc.

Is it okay to use the garbage disposal?

We recommend using a garbage disposal sparingly. Food particles fill up your tank faster and can infiltrate your leach fields, causing clogs or other issues. If you have a garbage disposal, you may need to pump the tank more often to avoid problems in the future.

Can rain impact my septic?

Yes, heavy rain, particularly if you are in a high water table area, can affect the septic. Be sure downspouts and stormwater is diverted away from your leach fields if possible.

What's the best way to book services with Skips?

You can book services many ways with Skips. You can use our app, website, or call in to book your next pumping or inspection. To book all other services and to receive quotes, please call our main office at 860-875-2332.

skips wastewater services septic ellington waterford connecticut tank system


21 Courtney Drive
Ellington CT, 06029


132 Cross Road C-1
Waterford, CT