We are a full service CT septic company
We pride ourselves on providing the best service in the State of Connecticut.
The Right Choice for Your CT septic Inspection NEEDS
Best Overall Service in the Industry
We pride ourselves on providing the best service in the State of Connecticut. We understand that buying or selling a home is an important and exciting time in one’s life, but it can also be stressful. We recognize that time is of the essence, so we always produce thorough, unbiased reports in a timely fashion and we ensure our inspectors are available to answer questions from customers and their realtors about the relevant findings.
Our Mobile App
We are very proud to introduce our very own Skips Wastewater Services mobile application, which can be used to book inspections and can be downloaded for free on the Google Play Store or the Apple Store on any smart phone or tablet. Customers and realtors can simply search for “Skips Wastewater Services” in the relevant app store on their smart phone, download the app and start booking inspections immediately.
We know people are busy, so we created this app to give our customers and their realtors a more efficient way to book inspections. The scheduling process takes less than a minute to complete. Upon booking the appointment, one confirmation email is sent to the customer and another confirmation email is sent to one of our call representatives, who will then call the customer to verify the information necessary to enter the inspection into our system.
As always, we recommend tanks are pumped so a full inspection can be performed. Thus, we reserve a pump out slot for each inspection. For now, this app is only for booking inspections. Thus, the party paying for the pumpout must contact the office to confirm those details separately.
We have spent many years perfecting our inspection process, from the way we book appointments, to the state-of-the-art software we use for reports, all the way to our billing methods. Our process allows us to send a full report to our customers within 24 hours after the inspection, and oftentimes on the same day.
Abundance of Resources
We are the largest septic company in the State of Connecticut. With three inspectors and eight pump trucks, we have the ability to manage a heavy work load on a day to day basis. Unlike many other companies, we pump all of our own tanks, which makes scheduling and coordinating the inspections and associated pumpouts much easier. We never have to rely on another company for their services, which makes the entire process easier to manage.
Our employees’ willingness to work long hours and our abundance of resources allows us to maintain a flexible schedule and gives us the ability to book inspections on short notice. We take appointments Monday through Saturday and will do everything we can to assist our customers in a time of need.
Dedicated Call-Center Representatives
We have four full-time call center representatives that stay busy answering our customers’ calls. Our reps are well-trained and are always available to book our customers’ appointments or answer any other questions related to the inspection process.
Ability to Provide Any Type of Repair or Installation
We have a full team of professionals trained to perform any type of repair or system installation. We have a deep working knowledge of real estate transactions and take pride in working with customers and realtors in making sure the necessary work gets done on time so a closing is not delayed.
Our Inspections: Thorough Analysis of Your System and Use of Fiber Optic Camera
Our septic inspections are performed using a fiber optic camera, which provides a complete picture of the system over time. The camera allows us to identify and inspect the inner workings of the system, including current and previous liquid levels, the condition of the pipes and other components, and the types of materials used in its construction.
The components of the system are measured, mapped and digitally drawn so the homeowner knows the exact location of each on the property. We give a presentation to the customer after we have inspected the system. The customer is then able to ask the inspector questions while he is on the property. A thorough inspection report is subsequently prepared and emailed to the customer within 24 hours of the service.
The Flow-Test: An Outdated System Still Used by Some Companies
Many companies still use a flow-test to inspect the septic system, which is an outdated method that consists of continuously running water through the system and into the leach field. The test passes if the water drains and fails if it does not. A flow test is an incomplete analysis because it cannot tell you where the system is located, identify its inner components, or determine the current and past liquid levels, all of which provides us important information about the future of a septic system and assists us in determining the cause of a system failure.
From Our Clients
“As a realtor when we make recommendations our reputation is on the line. I never hesitate to recommend skips wastewater to both my buyers and sellers. They do an amazing job; they are very thorough and are wonderful at dealing with my clients. I haven’t had any clients dissatisfied with their services. In fact they have been extremely impressed!”
“Recently used them for a homeowners inspection, extremely professional, reliable and knowledgeable. They took their time and explained everything in full detail. Definitely will be recommending them to family & friends. Prompt service, and great staff! We will be using them for all septic needs in the future!”
“I’ve recommended this company to many of my real estate clients and they have always done a great job!”
“A plumbing emergency necessitated having Skip’s come out to pump my tank immediately – I fully expected ( and would have understood) if they weren’t able to, but they showed up within 2 hours, did the job and Joe was extremely polite and knowledgeable, giving advice on how to avoid the same problem in the future.”