I just wanted to say “Thank You” for the service my wife and I received today from your company and “Joe”. We had family visit us from out of state to celebrate three birthdays and following our visit together and as they were heading home, our septic system “backed up”. Our thoughts changed from savoring our time together to the problem at hand …what to do?
I recalled our neighbors having experienced a similar problem following a Christmas party two years ago and they called Skips. I got the phone book and made the call, left my name, phone number and described the problem. I received a phone call in less than 15 minutes and spoke with “Joe”. We were offered the choice of doing something today or waiting until the following day. We had decided that if it were possible, we’d like to try and have someone look at it today, as we had doctor appointments throughout the day on Monday. Joe said he’d be there in about an hour. He was here in less than an hour and proceeded to use his experience and professionalism to pinpoint and solve the problem.
I can’t say enough about the positive experience with Joe and your company. He is an excellent ambassador for Skips and you have earned my business henceforth. It will be my distinct pleasure to recommend Skips’ services to anyone needing pumping, inspections, repairs or installations. Again, our thanks to your company and to Joe!
-John and Gail S